It has come to our attention that Google has a policy of arbitrarily suspending business profiles for alleged policy violations WITHOUT any process in place to notify the business owner of the alleged violation prior to the suspension taking place. This effectively kills off the business contact to the world and may result in customer loss. Google fails to notify business owners of a defect prior to suspending their Google My Business profile. The business profile, including all reviews, photos, phone information, chat channel, and its map location are totally hidden from the Google map search results. Your clients will no longer be able to find you from the typical Android cell phone that is programmed to use Google maps by default.
B. A. Computer Services has had the experience of trying to work through the Google processes to restore these profiles and has found the Google system arbitrary, difficult, and slow enough to leave your business offline for weeks. It is of course the prerogative of any private enterprise to discontinue their services at any time with anyone they choose, provided contractual notice is given. Even if no notice is technically required, it is simply bad business conduct for any company to arbitrarily cancel or suspend clients WITHOUT ADVANCED NOTICE to give them opportunity to cure the objection prior to suspension.
It is B. A. Computer Services’ policy not to promote issues based on political agendas, but to report them based on real-life experience from a technical perspective. If you have been affected by these issues, B. A. Computer Services may be able to help walk you through the process to restore your business profile and promote your business through non-Google channels.